Frequently Asked Questions
Frequently Asked Questions 👑
Got questions? We've got answers! Browse our most frequently asked questions below. If you don't find what you're looking for, feel free to contact us anytime.
📦 Orders & Shipping
How long does shipping take?
Most orders are processed within 1-3 business days. Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number once your order has shipped.
Do you ship internationally?
Currently, we ship within the United States. We are working on expanding our shipping options — stay tuned!
How do I track my order?
Once your order ships, you'll receive a confirmation email with your tracking number. You can use this to track your package directly on the carrier's website.
Can I change or cancel my order?
We process orders quickly! If you need to make a change or cancellation, please contact us within 24 hours of placing your order and we'll do our best to accommodate you.
💇 Products & Styling
Are your wigs made from real hair?
Our wigs are made from high-quality synthetic fibers designed to mimic the look and feel of natural hair. Some styles are heat-safe, meaning you can style them with low heat tools. Check each product description for specific details.
Can I dye or bleach the wigs?
We do not recommend dyeing or bleaching synthetic wigs as this can damage the fibers. Our collection offers a wide range of colors and styles so you can find your perfect match without any chemical processing.
How do I care for my wig?
To keep your wig looking its best: wash gently with cool water and wig-safe shampoo, air dry on a wig stand, avoid excessive heat (unless heat-safe), and store on a wig stand or in a silk bag when not in use.
What is a lace front wig?
A lace front wig has a sheer lace panel along the front hairline that creates a natural-looking hairline. The lace can be trimmed and blended to your skin tone for an undetectable finish.
How do I choose the right wig size?
Most of our wigs come in one size that fits most head sizes, with adjustable straps inside for a secure, comfortable fit. Check individual product listings for specific sizing details.
💳 Returns & Refunds
What is your return policy?
We want you to love your purchase! If you're not satisfied, please contact us within 7 days of receiving your order. Items must be unworn, unaltered, and in original packaging to be eligible for a return.
How do I start a return?
Contact our support team with your order number and reason for return. We'll guide you through the process and make it as easy as possible.
When will I receive my refund?
Once we receive and inspect your return, refunds are typically processed within 5-7 business days back to your original payment method.
👑 Still Have Questions?
We're here to help! Reach out to our team and we'll get back to you as soon as possible. We're committed to making your TrendingWigs.Com experience absolutely flawless.